Shipping Policy

Shipping Policy

  • Scrubs & Clogs Medical Uniforms & Accessories will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Section 1 - Delivery Locations

We provide shipping to all countries in Gulf Cooperation Council (GCC) - Saudi Arabia, Kuwait, the United Arab Emirates, Qatar, Bahrain, and Oman using following carriers: Aramex & SMSA

Section 2 - Delivery Time

Expected delivery time in the United Arab Emirates for an in-stock item is 2 working days ( Quickup ). and all other GCC countries - Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman, it will be 3-6 working days as Express Service and 7-9 working days as Economy Express with an exception to Qatar.

Section 3 - Delivery Fees

We use Aramex and SMSA as shipping carriers in all GCC countries. Shipping Charges will be calculated and available on the checkout page and the user will be able to know the shipping charge before making the payment. in some cases there will extra custom duty charges.

To return your product, you should mail your product to:

Warehouse B35, Al Quoz Industrial Area 1, Near Time Square Mall, Dubai. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over AED 200, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.